FAQ - ALL YOU NEED TO KNOW ABOUT COVID TESTS AND TRAVEL CERTIFICATES
Q. What does it cost?
A. PCR costs 1.500,-. Antigen costs 750,- and antibody costs 750,-
Q. How do I pay?
A. With all major credit cards at the time of the test.
Q. Do you accept cash?
Q. Which test do I need?
A. You find that out from the embassy, the airline or www.swedenabroad.se
Q. When do I need to take the test?
A. That is according to the rules of the country you are travelling to. Again, your own responsibility to find out.
Q. Is a certificate included?
Q. I don´t need a certificate, will that make the test cheaper?
A. No, because a doctor is always responsible - should you prove positive or need follow-up. You pay for test, certificate and medical responsibility in a package. We don't separate that.
Q. For how long is the certificate valid?
A. Again, the rules of the country decides how long in advance you can take the test.
Q. When do I get the answer?
A. The day after the test, no later than 17.00.
Q. Does it matter if I take the test early or late during the day - will I get the result faster if I take it in the morning?
A. No. The samples are being sent once daily to the lab.
Q. Can I get faster results?
Q. Is the certificate in English?
Q. I travel on a Monday - when can I take the test?
A. You can take it whenever you want, but it will likely not be valid for travel since the clinic isn't open on weekends.
Q. I travel on a Wednesday morning - when can I take the test?
A. Monday is a good guess, provided the rules of the country allow it. You will then get the result no later than 17.00 on Tuesday.
Q. If I take a test on a Friday - will I get the result and certificate on a Saturday even if you are closed?
A. Of course! We finish what we have started.
Q. If I have questions - can I call you?
A. We have limited capacity to answer the phone.
Q. How can I contact you?
A. Text message, chat, e-mail. Plenty of options.
Q. What if I don´t get my certificate?
A. If you haven't received it during the evening try calling me or send a text message. The mail I have sent you might have gone wrong.
Q. Is the clinic in Västerås?
A. Yes, it is.
Q. What is your address?
A. Stora Gatan 44 A
Q. Do you have drop-in?
A. No, you have to make a reservation for a certain time.
Q. How do I book?
A. Click on the buttons on the first page which will take you to on-line booking.
Q. I don´t have a Swedish personnummer, can I still do the test?